Cookies Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. Cookies allow websites to remember your actions and preferences over a period of time, so you don't have to keep re-entering them whenever you return to the site.

2. How UpVoice Academy Uses Cookies

UpVoice Academy uses cookies to improve user experience, website functionality, and overall website performance. Cookies help us understand how visitors interact with our website and allow us to improve our services and user experience over time. Cookies may be used to:

• Remember user preferences and settings
• Analyze website traffic and visitor behaviour
• Enhance navigation across different sections of the website
• Maintain your session when you are logged into your student account
• Measure the effectiveness of our content and services

3. Types of Cookies We Use

4. Data Collection & Processing

The data collected through cookies may include, but is not limited to:

• Pages visited and time spent on each page
• Browser type and operating system
• Referring website or source
• General geographic location (country or city level)
• Interactions with website features and content

This data is processed to help us understand how our website is being used and to make improvements that benefit our users. We do not use cookies to collect personally identifiable information beyond what is necessary to provide our services. Any personal data collected is handled in accordance with applicable data protection laws.

5. Data Storage & Retention

Cookies are stored on your device for varying periods of time depending on their type:

• Session cookies — temporary cookies that expire when you close your browser.
• Persistent cookies — remain on your device for a set period (typically between 30 days and 2 years) or until you delete them manually.

Data collected via cookies is stored securely and is not retained longer than necessary for the purposes described in this policy.

6. Your Rights & Cookie Controls

Users have the option to accept or reject cookies through their browser settings. Please note that disabling cookies may affect certain features and functionalities of the website, including the ability to log in to your student account or access personalised content.

You can manage or delete cookies at any time through your browser settings. Below are links to instructions for the most common browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

7. Third-Party Cookies

Some cookies on our website may be set by third-party services that appear on our pages, such as analytics providers or embedded content. These third parties may use cookies to collect information about your online activities across different websites. We do not control the use of these cookies and recommend reviewing the privacy policies of any third-party services you interact with on our website.

8. Changes to This Policy

UpVoice Academy reserves the right to update this Cookies Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we use cookies.